What is the shelf life of your meals?
All meals have a 5-day expiration date from the time they were cooked if refrigerated and a 30 day expiration if frozen.
What if I have food allergies?
We make every effort and use best practices to avoid cross contamination, but we cannot guarantee that there won’t be any cross contamination with your meals.
Food allergy reactions can range from mild to severe. We urge you to use caution when ordering ICON Meals, as some of our Signature Meals do contain common allergens such as peanuts, nuts, dairy, and wheat. If you suffer from food allergies, we encourage you to contact us ahead of time as we are happy to address any questions or concerns you may have and inform you which meals are allergen free.
Can meals be frozen?
Yes. However, we do not freeze any of our meals internally and every meal leaves our kitchen freshly cooked. Please keep in mind that we do ship using dry ice which may cause some meals to freeze during transit.
What are the re-heating instructions?
All of our meals are shipped fresh and never frozen, for most meals we suggest cracking open the corner of the lid and reheating them in the microwave on high for 60-90 seconds or until internal temperature reaches 160 degrees. For pancakes and some of our breakfast options we suggest 30-45 seconds.
Do you recycle meal containers?
We kindly ask our customers to participate in their home or business recycling programs. We are unable to accept used containers back into our facility due to sanitary reasons.
Are your meals gluten free?
We attempt to always have a few gluten-free meals on our Signature Menu menu each week, please check with us.